Case studies / Europcar

Modernizing the online rental experience 

Europcar is a global mobility service provider and one of the world’s largest car rental companies, owned by a consortium led by the Volkswagen Group. 

  • .NET
  • AI
  • Backend
  • Self-Service
  • UX

Challenge 

Europcar needed to enhance its web-based short- and long-term car rental services to improve customer experience and streamline booking operations. 

Solution 

  • Platform upgrade. Improvements to the existing rental platform with a focus on user experience and backend optimization. 

Result 

  • A more responsive, user-friendly rental interface. 
  • Streamlined booking operations for both short- and long-term rental products. 

 

Key takeaway 

A well-targeted UX and backend upgrade on an established rental platform can ship customer value without a full rebuild. 

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